Fix Can’t Sign Into FaceTime or iMessage iOS 7


The iOS 7 update has caused many users to not be able to sign into FaceTime or iMessage on their device. Although each incident appears different I have compiled a list of possible solutions that users have reported successful. Please be aware the most users had success with these solutions but some did not.

Fix Login Issue with FaceTime & iMessage Solution #1

1. Settings > General > FaceTime > Turn Off

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2. Settings > General > iMessage > Turn Off

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3. Settings > General > Reset > Reset Network Settings

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4. Connect to your WiFi

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5. Turn on FaceTime & iMessage and connect.

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Fix Login Issue with FaceTime & iMessage Solution #2

1. Settings > General > Reset > Reset All Settings

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2. After the reset, connect to FaceTime and iMessage.

Fix Login Issue with FaceTime & iMessage Solution #3

1. Settings > Wi-Fi > Click on your WiFi Network

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2. Change the DNS to 8.8.8.8 and try connecting to FaceTime & iMessage

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Fix Login Issue with FaceTime & iMessage Solution #4

1. Settings > General > Date & Time > Turn on ‘Set Automatically’

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Connect to FaceTime & iMessage

Fix Login Issue with FaceTime & iMessage Last Solution

The last solution is to do a full restore. I would not recommend this method as this will delete everything on your device. At this point, if all the other solutions did not work I would recommend that you wait until Apple releases an update to resolve the issue. This is a well known issue so I am sure an update will come soon.

Please comment and let us know if you had any success with any of the solutions. I was able to get it working using the first solution.

4 thoughts on “Fix Can’t Sign Into FaceTime or iMessage iOS 7

  1. working ipad!

    THX!! CHANGING THE DNS WORKED!!

  2. I did option one and changed the DNS to what you recommended. It worked. Thanks for the advice.

  3. M Jones

    I can’t believe solution #4 worked. Thanks!

  4. Option 2 worked for me thank you

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